System Hangs When Accessing Sound Card Controlled CD-ROM Drive

ID: Q118954

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you press CTRL+ALT+DEL to reboot and then try to use the Sound Blaster or Media Vision Pro Audio "SCSI" CD-ROM drive, Windows 95 stops responding (hangs).

CAUSE

If your system hangs and you have to press CTRL+ALT+DEL, the system may not find the CD-ROM drive after rebooting. If this occurs, trying to use the CD-ROM causes the system to hang again.

RESOLUTION

To work around this problem, press the reset button on your computer or turn off the computer and then turn it on again. To avoid this problem, load only the protected-mode drivers for the Sound Blaster or Media Vision Pro Audio on-board "SCSI" interface proprietary CD-ROM devices.

MORE INFORMATION

If Windows 95 is relying on real-mode drivers for the Sound Blaster or Media Vision Pro Audio on-board CD-ROM interface, sometimes CTRL+ALT+DEL does not reset this interface. If so, you no longer have access to anything on the CD-ROM because its drivers were unable to load.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: sbpro sb16 trantor SCSI (read IDE) 3rdparty scuzzy

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