Compaq Laptop APM BIOS 1.0 Returns Incorrect Battery Status

ID: Q121801

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

While displaying a low percentage rate of remaining battery life, the Battery Meter utility reports that the battery status is HIGH.

CAUSE

This problem occurs when the system has an advanced power management (APM) BIOS version 1.0 installed. Because the BIOS returns the wrong information when it is called, the Battery Meter utility reports battery status HIGH when the battery is actually low.

STATUS

This problem has been confirmed to occur on the Compaq Contura Laptop computer and may also occur on other Compaq computers using APM.

RESOLUTION

Contact Compaq Corporation for information regarding an upgrade to the latest version of the APM BIOS.

MORE INFORMATION

The Compaq Contura Laptop computer is manufactured by Compaq Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3rdparty

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