Printer Configuration Options Unavailable

ID: Q126231

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11
Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

When you are changing printers in Control Panel or an application, some of the printer configuration options (such as Network or Settings) are unavailable.

CAUSE

Some of the parallel port entries in the [ports] section of the WIN.INI file contain lowercase letters.

RESOLUTION

To make the printer configuration options available, edit the parallel port entries in the [ports] section of the WIN.INI file. Change the parallel port entries so that they are in all uppercase letters.

MORE INFORMATION

The affected ports will appear in lowercase letters in the Control Panel Printers utility. Network connections for the affected ports are lost and you cannot create new network connections for the ports.

Additional query words: 3.10 3.11 timeouts greyed out grayed

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :