Hardware Detection Hangs with Relialogic SCSI Card Installed

ID: Q127140

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you are running the hardware detection portion of Setup, or when you select the Automatically Detect Installed Hardware option in the Add New Hardware Wizard, the computer stops responding (hangs).

CAUSE

This problem can occur if you have a Relialogic XL-220 or XL-221 SCSI card installed in the computer. The hardware detection routine detects these cards as a Mitsumi CD-ROM controller card and then receives incorrect information from the card.

RESOLUTION

Select the Install Specific Hardware option in the Add New Hardware Wizard or Setup, and then do not choose to detect SCSI cards or CD-ROM controllers.

MORE INFORMATION

Relialogic has been notified of this problem. They are working on BIOS revisions and Windows 95 drivers for these cards.

The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

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