The information in this article applies to:
SYMPTOMSWhen you use Microsoft Fax with a Practical Peripherals PM144MT II or PM14400FXSA fax/modem, you may not be able to receive incoming faxes. CAUSEThe Practical Peripherals PM144MT II and PM14400FXSA fax/modems require firmware updates to work correctly with Microsoft Fax. RESOLUTION
Update the firmware for the PM144MT II fax/modem to version 1.53 or
higher.
MORE INFORMATIONYou may be able to determine the modem's firmware version using the Modems utility in Control Panel. To try to determine your modem's firmware version, follow these steps:
The third-party products discussed here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
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