Okidata OL-410ex Printout Incorrect at 600 dpi

ID: Q128516

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you print to an Okidata OL-410ex printer at 600 dots per inch (dpi) resolution, the printout you receive may be garbled or unintelligible.

CAUSE

The Okidata OL-410ex printer requires 2 megabytes (MB) of memory to print at 600 dpi resolution. If the printer does not have 2 MB of memory, it prints at 300 dpi resolution using 600 dpi data.

RESOLUTION

Verify that Windows 95 is configured to use the proper printer driver for the printer you are using. If you are using the correct printer driver, change the print resolution to 300 dpi or upgrade the printer to 2 MB or more of memory.

MORE INFORMATION

There are two models of the Okidata OL-410e printer. The European version is the OL-410e and the U.S. version is the OL-410ex. The OL-410e has 1 MB of memory by default while the OL-410ex has 2 MB. The Windows 95 printer drivers for these printers have different default dpi values to compensate for the difference in memory between the two printers. The printer driver for the OL-410e defaults to 300 dpi; the driver for the OL-410ex defaults to 600 dpi.

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