Error Messages with MS Exchange and Novell Post Office

ID: Q130080

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you compose a new message or delete a message in Microsoft Exchange in Windows 95, you may receive one of the following error messages if the Post Office exists on a Novell NetWare server:

- File already created.

- File in use.

- Recipient's mailbag is busy or in use.

Or, when you are running the Microsoft Mail Admin tool, you may receive a message stating that the FLAG.GLB or MASTER.GLB file is locked.

CAUSE

These are network errors rather than Microsoft Exchange errors. The error messages are caused by the failure of the network to close a file after the application places its close file command. This problem can be due to a bad packet, a faulty network adapter, poor cabling, or a switch or patch may be necessary on the server.

RESOLUTION

To correct this problem, use one of the following methods:

Quit and restart Windows 95 to release the file.

Use the Novell patch to fix the file locking problem. Obtain the CROPNFX.NLM file from Novell. This file is dated 12/18/91 and has a size of 1040 bytes.

Troubleshoot the problem as a network problem.

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