Settings for HP LaserJet 4Si Not Maintained During Upgrade

• Microsoft Windows 95

SYMPTOMS

When you upgrade from Windows for Workgroups 3.11 to Windows 95, any non- default settings for your Hewlett-Packard (HP) LaserJet 4Si printer are lost. All settings for the printer are returned to their default values.

CAUSE

When you install an HP LaserJet 4Si printer in Windows for Workgroups, entries in the WIN.INI file refer to the printer as an HP LaserJet 4/4M, not as an HP LaserJet 4Si.

When you upgrade to Windows 95, Windows attempts to maintain any current printer settings for the HP LaserJet 4Si by searching the WIN.INI file for a section corresponding to that printer. Because the section in the WIN.INI file for the printer refers to the printer as an HP LaserJet 4/4M, Windows does not realize that this section applies to the 4Si, and does not maintain the current printer settings.

RESOLUTION

After you upgrade to Windows 95, manually restore the non-default settings for the printer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: hppcl5ms

Keywords : win95 wpp95
Version : 95
Platform : WINDOWS
Issue type :