HP Fast Ethernet Network Adapters Fail with Incorrect Cabling

ID: Q131544

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you use the Hewlett-Packard (HP) J2577A 10/100VG EISA LAN adapter or J2573A 10/100VG ISA LAN adapter with Windows 95, your computer may stop responding (hang), or you may receive the following error message:

Your adapter is not working.

CAUSE

These HP network adapters run at 10 or 100 Mbps and have separate ports for the two speeds. If you start your computer with a 10-Mbps cable plugged into the 100-Mbps port, a 100-Mbps cable plugged into the 10-Mbps port, or no network cable plugged into either port, the NDIS 2 driver hangs the computer after the NET START command. The NDIS 3 driver displays the error message stated above when Windows 95 starts.

RESOLUTION

To resolve this problem, connect the correct network cable to the appropriate port on the network adapter.

Additional query words: 100-VG 100/VG

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