ALT+ENTER in MS-DOS Prompt Causes AnyKey Keyboard to Hang

• Microsoft Windows 95

SYMPTOMS

When you press the ALT+ENTER key combination in an MS-DOS prompt session, your computer may stop responding (hang). You must restart your computer to make the keyboard work again.

CAUSE

This problem can occur if you are using a Gateway AnyKey keyboard dated 6/18/91 (part number 2189014-00-711).

RESOLUTION

To work around the problem, use any one of the following methods:

• Replace the AnyKey keyboard with a model not dated 6/18/91. For example, AnyKey keyboards dated 3/9/92 and later have been found to work correctly.



• Replace the AnyKey keyboard with a keyboard from a different manufacturer.



• Do not press ALT+ENTER to switch between a windowed and full-screen MS-DOS prompt session.

STATUS

This problem does not occur in Windows 3.1 or Windows for Workgroups 3.1x, and Microsoft has confirmed that it is not caused by Windows 95.

Additional query words: gw2k 2000

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