Read Errors with Texel (Plextor) Single-Speed CD-ROM Drive
ID: Q131703
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The information in this article applies to:
SYMPTOMS
When you are using a Texel (Plextor) single-speed CD-ROM drive, you may
experience either of the following symptoms:
- You receive read errors when you try to access a CD-ROM in the drive.
- You are unable to play audio CDs.
These problems are known to occur with the following Texel CD-ROM drives:
CAUSE
The Texel CD-ROM drive has a firmware version prior to 1.10.
RESOLUTION
To resolve this problem, use either of the following methods:
- Upgrade the firmware in the Texel CD-ROM drive to version 1.10 or
higher. For more information about this upgrade, please contact the
manufacturer of the drive.
- If Windows 95 is loading protected-mode drivers for the SCSI controller
that the Texel CD-ROM drive is connected to, disable the protected-
mode drivers. To do so, follow these steps:
- Use the right mouse button to click My Computer, then click
Properties on the menu that appears.
- Click the Device Manager tab.
- Click the SCSI controller, then click Properties. Note that you may
need to expand a branch of the hardware tree by double-clicking the
branch, or by clicking the plus sign (+) to the left of the branch,
before you can click the SCSI controller.
- Click the Original Configuration (Current) check box to clear it,
then click OK.
NOTE: For performance reasons, the first method (upgrading the drive's
firmware version) is recommended.
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