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SYMPTOMSWhen you click the Suspend command on the Start menu, the screen goes blank, but the computer does not suspend. CAUSESome computer models have system extensions that enable Windows 95 to perform basic power management tasks, such as querying power status. When you click Suspend, Windows 95 calls one of these extensions and tries to suspend the computer. However, some computer models ignore this request and do nothing because the computer cannot actually suspend. RESOLUTIONIf nothing happens when you click Suspend, you may want to remove the command from the Start menu. To remove the command, follow these steps:
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Last Reviewed: June 18, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |