Cannot Create Startup Disk During Setup w/Promise Controller

ID: Q134531


The information in this article applies to:
  • Microsoft Windows 95


SYMPTOMS

When you are creating a Startup Disk during Windows 95 Setup, you may receive the following error message:

Disk Initialization Error
Could not properly initialize the floppy disk that you inserted.
Error: Disk sector was not found.
Click OK to continue.


CAUSE

This problem can occur if the floppy disk drive in your computer is connected to a Promise IDE controller. The hardware detection portion of Setup does not properly recognize floppy disk drives on a Promise IDE controller.


RESOLUTION

Do not create a Startup Disk during Setup. Instead, create a Startup Disk after Setup is finished by following these steps:

  1. Click the Start button, point to Settings, and then click Control Panel.


  2. Double-click the Add/Remove Programs icon.


  3. Click the Startup Disk tab.


  4. Click the Create Disk button.


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Last Reviewed: June 22, 1999
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