cc: Mobile Hangs After Editing Modem Information

ID: Q134554


The information in this article applies to:
  • Microsoft Windows 95


SYMPTOMS

When you are running Lotus cc:Mobile, the program stops responding (hangs) after you edit the information about your modem in the Edit Default Communications Method dialog box.


CAUSE

Lotus cc:Mobile uses Notepad to edit the modem information. Once Notepad starts, cc:Mobile waits for it to close before continuing. Because the version of Notepad included with Windows 95 is a 32-bit program, and 16-bit and 32-bit programs behave differently, cc:Mobile never gets notified that Notepad has closed.


RESOLUTION

Contact Lotus Technical Support for information about manually editing the file for cc:Mobile.

Additional query words:

Keywords :
Version : WINDOWS:95
Platform : WINDOWS
Issue type :


Last Reviewed: January 6, 2000
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