Microsoft Plus! Uninstall Interruption Causes Errors Booting

ID: Q134777

The information in this article applies to:

Microsoft Windows 95
Microsoft Plus! for Windows 95

SYMPTOMS

If you interrupt the Microsoft Plus! for Windows 95 Setup program while it is removing all the Plus! components, you may receive the following error message when you start your computer later:

Cannot find a device file that may be needed to run Windows or a Windows application. The Windows registry or SYSTEM.INI file refers to this device file, but the device file no longer exists. If you deleted this file on purpose, try uninstalling the associated application using its uninstall or setup program. If you still want to use the application associated with this device file, try reinstalling that application to replace the missing file. SAGE.VXD. Press any key to continue.

CAUSE

If you interrupt the Setup program before it finishes, the Plus! registry entries may not be removed even though the Plus! files have been removed.

RESOLUTION

Reinstall Plus!, and then completely remove it using the Add/Remove Programs tool in Control Panel.

Keywords :
Version :
Platform :
Issue type :