System Hangs Using EtherExpress PRO/100 in EISA/PCI Computer
ID: Q137594
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The information in this article applies to:
SYMPTOMS
If you are using an Intel EtherExpress PRO/100 EISA-based network adapter
in a computer with both an EISA and a PCI bus, the computer may stop
responding (hang) when you try to install Windows 95 or copy the Windows
95 cabinet (.cab) files from a server. This problem can occur regardless
of the network protocols or clients in use, but does not occur on
computers with only an EISA bus, or if you are using real-mode (NDIS 2)
network drivers.
CAUSE
This problem is caused by bus timing problems that occur when both an EISA
and a PCI bus are present in a computer.
RESOLUTION
To work around this problem, follow these steps:
- In Control Panel, double-click the Network icon.
- Click the Intel EtherExpress PRO/100 (EISA) network adapter, and
then click Properties.
- Click the Advanced tab.
- In the Property box, click Off, and then change the number in the
Value box to 10.
- In the Property box, click On, and then change the number in the
Value box to 10.
- Click OK.
NOTE: The above procedure may not completely eliminate this problem, but
should significantly improve system stability when you are accessing the
network. To completely eliminate the problem, you must use real-mode
drivers for the Intel EtherExpress PRO/100 network adapter. To configure
the adapter to use real-mode drivers, follow these steps:
- In Control Panel, double-click the Network icon.
- Click the Intel EtherExpress PRO/100 (EISA) network adapter, and then
click Properties.
- Click the Real Mode (16 Bit) NDIS Driver option button.
- Click OK.
You may want to contact the network adapter's manufacturer to inquire
about a possible updated protected-mode driver that resolves this problem.
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