Error Connecting to an Attachmate Gateway with a Cisco Router

ID: Q138000

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you try to connect to an Attachmate gateway from a Windows 95 workstation, you may receive the following error message:

Error 598: Server not found

CAUSE

This error can occur with the following combination of hardware and software:

Cisco Model 7000 Router using either software version 10.2.4 or 9.1.7

Attachmate Zip! SNA Gateway version 4.0

Attachmate for Windows Client version 4.1

The use of a Cisco router with DECNet routing enabled causes the Ethernet address of the destination gateway workstation to change slightly, resulting in an invalid address.

This problem also occurs in Windows for Workgroups 3.11.

RESOLUTION

This issue is resolved by the following updated file(s) for Windows 95, and later versions of these file(s):


   NWLINK.VXD  version 4.00.951  dated 9/13/95  51,025 bytes

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For information about other issues resolved by this update, please see the following articles in the Microsoft Knowledge Base:

Q174202 Configuring SPX Watchdog Timers in Windows 95

Q166321 Configuring Maximum IPX Packet Size in Windows 95

Q164474 OE Exception in NWLINK Sending Message from Microsoft Exchange

Q159959 Connection Fails Over IPX with Duplicate SPX Connection ID

Q149448 Incorrect Node Address In IPX Header Causes Broadcast Storm

Q145651 Windows Sockets Program Generates Errors In WSIPX

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

Keywords : win95
Version : 95
Platform : WINDOWS
Issue type :