Problems Running Remote Registry and MSNDS

ID: Q143398


The information in this article applies to:
  • Microsoft Windows 95


SYMPTOMS

When you try to use the Remote Registry service to remotely administer a computer running the Microsoft Service for NetWare Directory Services (MSNDS), you may receive one of the following error messages:

  • Unable to connect to <computer name>. Make sure that this computer is on the network, has remote administration enabled, and that both computers are running remote registry service.


  • Unable to connect to <computer name>. Make sure you have permission to administer the computer.



CAUSE

These errors can occur if any of the following conditions are true:

  • You attempt to use the Remote Registry service while you are logged on to a NetWare Directory Services (NDS) tree, and you are using a server for user-level security that is part of the same NDS tree.


  • You are logging on to an NDS tree and your password on the NDS tree is different than the password for your account on the server that is providing user-level security.


  • Bindery emulation is not set to the correct container on the NetWare 4.x server you are using for user-level security.



RESOLUTION

To connect to a remote workstation using the Remote Registry service with MSNDS, the following requirements must be met:

  • Both workstations must be set up for the Remote Registry service.


  • Both workstations must have Remote Administration set up correctly. For additional information, please see the following article in the Microsoft Knowledge Base:
    Q141460 How to Install Remote Administration Services


  • User-level security must be installed and set to a bindery-based NetWare server that is not part of the NDS tree. The server can be either a NetWare 3.x server or a NetWare 4.x server with bindery emulation set for the container where user accounts reside. This server cannot be a member of the NDS tree you log on to.


  • Your password for the NDS tree must be the same as the password on the server you are using for user-level security.

    NOTE: If your password for the user-level security server has been cached, it is possible to use a different password for logging on to the NDS tree.



MORE INFORMATION

The Remote Registry service requires the use of user-level security and is currently a bindery-based tool that does not understand NDS. Therefore, the server used for user-level security must not be part of the NDS tree you are logging on to.

Keywords : 3rdpartynet win95
Version : 95
Platform : WINDOWS
Issue type :


Last Reviewed: June 14, 1999
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