AMD (NexGen) Nx586 Processor Identified as 80386

ID: Q146001


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Plus! for Windows 95


SYMPTOMS

Windows 95 and other programs may identify the AMD (formerly NexGen) Nx586 processor as an 80386 processor. You may experience the following symptoms with this processor:

  • You may receive the following error message when you run Microsoft Plus! Setup:
    MS Plus! requires a 486 processor or greater


  • The 3D Pinball game included with Microsoft Plus! may not run.


  • The Microsoft Hover! game included on the CD-ROM version of Windows 95 may not run.


  • Microsoft Fury3 for Windows version 1.0 may not run.


  • You may not be able to install Microsoft Encarta World Atlas for Windows, 1996 edition. For additional information about this problem, please see the following article in the Microsoft Knowledge Base:
    Q142217 Encarta World Atlas 1996: Setup Fails with NexGen CPU



CAUSE

Programs developed before the NexGen Nx586 processor may mistakenly identify the processor as an 80386 processor.


RESOLUTION

To resolve this issue, contact Advanced Micro Devices (AMD) to inquire about a fix for this issue.

Keywords : win95
Version : 95
Platform : WINDOWS
Issue type :


Last Reviewed: June 8, 1999
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