The information in this article applies to:
SYMPTOMSWhen you are using Windows 95 on a Hewlett-Packard (HP) Vectra computer, your computer may stop responding (hang) when you click Shut Down The Computer in the Shut Down Windows dialog box and then click Yes. CAUSEThis problem can occur on some HP Vectra computers with older BIOS chip sets. RESOLUTIONTo resolve this problem, contact Hewlett-Packard Technical Support to obtain the appropriate updated BIOS. MORE INFORMATIONAccording to Hewlett-Packard Technical Support, the following computers require an updated BIOS to work correctly with Windows 95:
Additional InformationAccording to Hewlett-Packard, upgrading to Windows 95 with a Microsoft Windows 95 Upgrade CD-ROM causes a shutdown hang. This could be a problem for users who reinstall Windows 95 from a retail Windows 95 Upgrade CD-ROM. To resolve the issue, change the mouse driver to the Microsoft Mouse driver.
Keywords : kbhw win95 |
Last Reviewed: May 25, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |