Cannot Install Network Monitor Components During Batch Setup

ID: Q148737

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

You may not be able to install the Microsoft Network Monitor driver or the Microsoft Network Monitor Agent using Batch Setup.

CAUSE

The Network Monitor Setup file, Nm95setp.dll, makes a call to Windows during installation and expects the response to contain version 4.0. If Windows responds with version 3.1, the installation does not work.

RESOLUTION

This issue is resolved by the following updated file for Windows 95 and OSR2, and later versions of this file:


   NM95SETP.DLL  version 4.00.950  dated 3/12/96  11,056 bytes

This updated file expects to receive a Windows version of 3.1 instead of version 4.0.

The latest version of the NM95SETP.DLL file replaces the previous version in the Windows 95 Setup folder. Typically, these locations are:

<Windows Setup folder>\
<Windows Setup folder>\Suwin
<Windows Setup folder>\System

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue does not occur with Microsoft Windows 98.

MORE INFORMATION

If you use the right mouse button to click the Nm95setp.dll file included with Windows 95 and then click Quick View, you see the following information:


   Expected Windows Version: 4.00

The updated file generates the following information:


   Expected Windows Version: 3.10

For more information about Microsoft Network Monitor Agent, please see the Netmon.txt file in the Admin\Nettools\Netmon folder on the Windows 95 CD-ROM.

NOTE: Microsoft Network Monitor Agent is included in the CD-ROM version of Windows 95, but not in the floppy disk version. If you are using the floppy disk version of Windows 95 and you want to use Microsoft Network Monitor Agent, please see the following article in the Microsoft Knowledge Base for information about the availability of Microsoft Network Monitor Agent:

Q135315 CD-ROM Extras for Microsoft Windows 95 Upgrade

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

Additional query words: netmon nmagent.exe

Keywords : win95
Version : 95
Platform : WINDOWS
Issue type : kbprb