Policy Editor Causes Page Fault in Comctl32.dll

• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release version 2

SYMPTOMS

When you use Policy Editor (Poledit.exe) and add numerous programs to the list of allowed programs, you may receive the following error message:

PAGEFAULT at <address> in comctl32.dll

CAUSE

This problem occurs because the list box is being updated even if there is no change to the information.

RESOLUTION

To work around this issue in Microsoft Windows 95 OSR version 2.1 with Microsoft Internet Explorer 4.0 installed, disable support for Universal Serial Bus (USB) if it is not required. To do so, use the following steps:

1. Click Start, point to Settings, click Control Panel, and then double-click System.



2. On the Device Manager tab, double-click Universal Serial Bus, double-click Universal Host Controller, and then click the Disable In This Profile check box to select it.

   POLEDIT.EXE  version 4.00.951  dated 8/27/96  108,554 bytes 

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.

MORE INFORMATION

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

Keywords : kberrmsg kbpolicy kbtool osr2 win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type :