Windows Explorer Error with Long Path on Windows NT Server

ID: Q154504


The information in this article applies to:
  • Microsoft Windows 95


SYMPTOMS

When you try to create or rename a folder located deep in a Windows NT shared directory structure, you may receive the following error message:

Explorer
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
If you click Close, Windows Explorer quits.

If you click Details, the following information appears:

   EXPLORER caused an invalid page fault in module <module name> at
   <memory location address>. 


CAUSE

This problem occurs because the path length setting in the Svrapi.dll file is set to 128 bytes. This length is too short.


RESOLUTION

This issue is resolved by the following updated file for Windows 95, and later versions of this file:


   SVRAPI.DLL  version 4.00.951  dated 08/05/96  13,312 bytes 



STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.


MORE INFORMATION

The updated Svrapi.dll file increases the path length setting from 128 bytes to 260 bytes.

The following conditions must all exist in order for this problem to occur:

  • You must be using the retail version of Windows 95. This problem does not occur in the debug version.


  • User-level security must be enabled on the Windows 95 workstation. This problem does not occur with share-level security.


  • The directory structure you are accessing must reside on a Windows NT server. It should be at least 127 characters in length.


For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:
Q161020 Implementing Windows 95 Updates

Keywords : kbenv kberrmsg kbnetwork win95
Version : 95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 30, 1999
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