Cannot Uninstall Microsoft Internet Products in OSR2

ID: Q155365


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 2


SYMPTOMS

When you try to uninstall Microsoft Internet Explorer or Microsoft Internet Mail and News, you find that they are not listed in the Add/ Remove Programs tool in Control Panel.


CAUSE

These programs are preinstalled with Windows 95 OEM Service Release 2 (OSR2) and do not register themselves in the uninstall list.


RESOLUTION

To work around this problem, install these programs from the OSR2 CD-ROM, or from the Web.

CD-ROM location:


   Program                  CD-ROM location
   ----------------------------------------------------
   Internet Explorer        Other\ie30\Msie30.exe
   Internet Mail and News   Other\Mailnews\Mailnews.exe 
Web location:
http://www.microsoft.com/ie/download/
Installing these programs causes them to be registered in the uninstall list. After you install them, you can uninstall them using the Add/Remove Programs tool.

Keywords : inetnewsw95 osr2 inetmailw95 win95 msiew95
Version : WINDOWS:95
Platform : WINDOWS
Issue type :


Last Reviewed: June 1, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.