"Error 26" After Installing Windows 95 from NetWare Server

ID: Q156231

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

After you install Windows 95 from a Novell server and restart your computer, you may receive the following error message:

Error 26

When this error message occurs, you have no network connectivity and you cannot start Windows 95.

CAUSE

The error message can occur when both of the following conditions exist:

The Autoexec.bat file contains the following command:
```
      net start nwredir 
```

The NetWare server name contains one or more dashes.

RESOLUTION

A supported fix for Windows 95 and OEM Service Release 2.x that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. To resolve this problem immediately, contact Microsoft Technical Support to obtain the fix.

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

This fix for Windows 95 and OEM Service Release 2.x should have the following file attributes (or later):


   File name     Version    Date      Time     Size
   ---------------------------------------------------------
   Net.exe       n/a        6/12/96   1:39pm   375,914 bytes

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and Microsoft Windows 95 OEM Service Release 2 (OSR2).

This issue is not resolved in Microsoft Windows 98. Microsoft does not support running Windows 98 from a network server.

MORE INFORMATION

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q154684 Token Ring Server-Based Setup May Not Work Properly

Q132807 Enhanced Encryption for Windows 95 Password Cache

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

Keywords : kberrmsg kbnetwork 3rdpartynet win95
Version : 95
Platform : WINDOWS
Issue type :