"Fatal Exception 0D" Error Message Installing Program

ID: Q162390


The information in this article applies to:
  • Microsoft Windows 95


SYMPTOMS

When you are installing any program that uses the Windows Install wizard or the InstallShield installation program, you may receive the following error message:

A Fatal Exception Error 0D has occurred in VxD VMM(01) + 00001840


CAUSE

This error message can occur if you have Stacker version 4.1 installed on your computer.


RESOLUTION

To resolve this issue, use either of the following methods:

  • Contact Stac Electronics for a possible fix.


  • Disable 32-bit disk access for all drives. To do this, follow these steps:

    1. Click Start, point to Setting, and then click Control Panel.


    2. Double-click System.


    3. On the Performance tab, click File System.


    4. On the Troubleshooting tab, click the "Disable all 32-bit protect- mode drivers" check box to select it.


    5. Click OK, and then click Close.


    6. Click Yes when you are prompted to restart your computer.





MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Keywords : kb3rdparty kberrmsg kbsetup win95
Version : 95 98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: May 19, 1999
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