"Exception 0E" Using MSNDS Over Dial-Up Connection

ID: Q163673


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 1
  • Microsoft Windows 95 OEM Service Release version 2
  • Microsoft Windows 95 OEM Service Release version 2.1


SYMPTOMS

When you are using the Microsoft Client for NetWare Networks with the Microsoft Service for NetWare Directory Services (MSNDS) to connect to a NetWare network over a dial-up connection, a "Fatal Exception Error 0E" (Invalid Page Fault) error message may occur when you are browsing or connecting to NetWare resources.

This symptom has been observed primarily when a Windows 95 client makes a Dial-Up Networking connection to a Novell NetWare Connect version 2.028 PPP server.


CAUSE

When you connect to certain Dial-Up Networking servers, the MSNDS client redirector may time out and resend a packet after freeing a network buffer needed to transmit the packet. When the Dial-Up Adapter driver attempts to access this buffer to retransmit the packet, an Invalid Page Fault error occurs.


RESOLUTION

This issue is resolved by the following updated file for Windows 95 and OSR2, and later versions of this file:

  • For the NDS version of the Microsoft Client for NetWare Networks (Microsoft Service for NetWare Directory Services):
    NWREDIR.VXD version 4.00.974 dated 1/7/97 174,618 bytes




STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.


MORE INFORMATION

Currently, this symptom has not been reported to occur with the Microsoft Client for NetWare networks (Bindery version) without the Microsoft Service for NetWare Directory Services (MSNDS) installed.

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q177222 NetWare Printers or Volumes Unavailable in Windows 95

Q165402 Windows 95 Update to Encrypt Passwords in Memory

Q160897 NWRedir Reports Incorrect Free Space If Limited by Admin

Q160824 MSNDS Drops Connections to More Than Eight Servers

Q158058 MSNDS Client Does Not Prompt to Log On

Q153470 Incorrect Error Code Returned for Locked Files

Q152186 Possible Network Data Corruption If Locking Not Used

Q151912 NWRedir Returns Cached File Size Information

Q149606 Fatal Exception 0E in VNETBIOS Using NetWare Login Script

Q147838 Cannot Access Folders with Long File Names on NetWare Servers

Q143282 No Documents Appear in the File Open Dialog Box

Q139747 MS-DOS-Based Program Reports Not Enough NetWare Server Space

Q136303 Connecting to Schedule+ 1.0 Calendar File Drops Connections

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:
Q161020 Implementing Windows 95 Updates

Additional query words: NWC 2.0

Keywords : kberrmsg kbnetwork osr2 win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 30, 1999
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