"Fatal Exception" Error Suspending and Resuming with MSDLC32

ID: Q171195

The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 1
  • Microsoft Windows 95 OEM Service Release version 2
  • Microsoft Windows 95 OEM Service Release version 2.1

SYMPTOMS

If you are using the Microsoft 32-bit Data Link Control protocol (MSDLC32) and you suspend Windows 95 (using power management features), you may receive a "Fatal Exception 06" or "Fatal Exception 0E" error message when you resume Windows 95. The error message may be similar to the following message:

A fatal exception 0E has occurred at 0028:<xxxxxxxx> in VxD VMM(06) + <xxxxxxxx>.


CAUSE

MSDLC32 does not reinitialize a certain variable correctly when the computer is suspended and resumed. This variable may contain random data, resulting in unpredictable behavior when you resume the computer.


RESOLUTION

This issue is resolved by the following updated file for Windows 95 and Windows 95 OEM Service Release 2: 


   Dlc.vxd version 4.10.994 (dated 6/4/97) and later
To install this update, follow these steps:
  1. Download the Dlcupd.exe file from the Microsoft Software Library to an empty folder.


  2. In My Computer or Windows Explorer, double-click the Dlcupd.exe file you downloaded in step 1.


  3. Follow the instructions on the screen.


The following file(s) are available for download from the Microsoft Software Library:

~ Dlc32upd.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:
Q119591: How to Obtain Microsoft Support Files from Online Services


STATUS

This issue is resolved in Microsoft Windows 98.


MORE INFORMATION

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q170737 Windows 95 MSDLC32 Does Not Receive Broadcast Packets

Q170736 Windows 95 MSDLC32 Does Not Receive Multicast Packets

Q159344 Fatal Exception in DLC Running Program from NetWare Server

Q148765 Availability of DLC Update for MSDLC32 Protocol

Q156149 MSDLC32 May Not Receive All Packets in Heavy Traffic
For additional information about MSDLC32, please see the following article in the Microsoft Knowledge Base:

Q139561 Availability of MSDLC32 and Support Boundaries

Keywords : kberrmsg kbfile kbnetwork osr1 osr2 win95 kbDLC kbSDKPlatform kbGrpNet
Version : WINDOWS:95
Platform : WINDOWS
Issue type :


Last Reviewed: May 24, 1999
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