Cannot Use IPX/SPX with NetBIOS Support with Dial-Up Networking

ID: Q175055


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 1
  • Microsoft Windows 98
  • Microsoft Windows 95 OEM Service Release version 2
  • Microsoft Windows 95 OEM Service Release version 2.1


SYMPTOMS

When Windows 95 is configured to use the IPX/SPX-compatible protocol with NetBIOS support enabled to communicate over a Dial-Up Networking connection, you may receive an error message indicating that the NetBIOS name is already in use if you use a program that uses NetBIOS over IPX/SPX. A Dial-Up Networking connection that uses a different protocol (such as TCP/IP or NetBEUI) may work correctly.


CAUSE

This problem may occur if the Dial-Up Networking point-to-point (PPP) server is configured to forward Type 20 IPX packets.


RESOLUTION

A supported fix for Windows 95 and OEM Service Release 2 that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. To resolve this problem immediately, contact Microsoft Technical upport to obtain the fix.

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp
This fix for Windows 95 and OEM Service Release 2 should have the following file attributes (or later):

   File name     Version    Date      Time     Size
   ---------------------------------------------------------
   Nwnblink.vxd  4.00.952   9/4/96    9:52am   46,677 bytes 
NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95, OEM Service Release 2 (OSR2), and Windows 98.


MORE INFORMATION

If the PPP server forwards Type 20 (NetBIOS) IPX packets, it returns the client's NetBIOS AddName packet back to the client who sent it. The Windows 95 IPX NetBIOS protocol (NWNBLink) does not recognize the packet as having originated from itself, and interprets the response as indicating that the name is already is use.

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q140256 "Listen" for NetBIOS Group Name Fails
For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:
Q161020 Implementing Windows 95 Updates

Keywords : kberrmsg kbtool osr1 osr2 win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type :


Last Reviewed: June 2, 1999
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