Dial-Up Networking Cannot Dial Local Area Code

ID: Q180906

The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 2
  • Microsoft Windows 95 OEM Service Release version 2.1

SYMPTOMS

When you install TAPI (Telephony Application Programming Interface) 2.1 and configure a Dial-Up Networking connection to use the local area code when you dial a phone number, the 10-digit phone number to be dialed may be changed to contain random or unintelligible characters.


CAUSE

This behavior occurs because the Tapi32.dll file that is installed with the TAPI 2.1 software cannot correctly handle the 10-digit local area code and phone number.


RESOLUTION

This issue is resolved by the following updated file: 


   Tapi32.dll version 4.10.1688, dated 02/11/98 05:28pm, 109,056 bytes



To work around this issue, follow these steps:
  1. Double-click the Dial-Up Networking connection you want to use, and then click Dial Properties.


  2. Type 000 in the Area Code box, and then click OK.


When you type 000 in the Area Code box, the correct local area code is dialed, but the number to be dialed does not contain any invalid characters.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft TAPI 2.1. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

Additional query words: string corrupt

Keywords : kbtool wintapi osr2 win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 30, 1999
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