The information in this article applies to:
SYMPTOMSAfter you uninstall a program, it may still appear in the list of installed programs in the Add/Remove Programs tool in Control Panel. CAUSEThis behavior can occur if the program's uninstall utility has not removed all of the registry entries associated with the program, or the uninstall was not successfully completed. RESOLUTION
To resolve this issue, reinstall the program and then uninstall the
program. If this does not resolve the issue, contact the program vendor
for additional assistance.
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