intraNetWare Client Does Not Synchronize Windows 95 Password

ID: Q191688


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows NT Server versions 3.51, 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0


SYMPTOMS

If you use a Windows 95-based computer using the Novell intraNetWare client to log on to a Novell NetWare server on a Windows NT domain with an expired NetWare password, you may not be able to synchronize all passwords when you change your NetWare password. If you try to synchronize all passwords when you change your password, the NetWare and Windows passwords may be changed, but not the Windows NT domain password.


CAUSE

This problem occurs when the intraNetWare logon is the primary logon for the Windows 95 client, and the intraNetWare client attempts to change (and synchronize) the passwords at logon.


RESOLUTION

To resolve this issue, obtain the updated files documented in the following articles in the Microsoft Knowledge Base:

Q198035 User Profiles Not Copied to Server with Updated Mprserv.dll File

Q188206 "Access Denied" Connecting to Windows NT Server with Many Shares
In addition to the files listed above, you need the following updated files from Novell:

   Lgnw9532.dll
   Nwpasswd.dll 
Refer to "95250p1.exe; Password Sync Fix for 95 Client" from Novell.

Refer to Novell Knowledge Base article 2944003, "Unable to Change Password on Using 95/98 GUI."

Note that this resolution works only if the IntraNetWare client is set as your primary network logon.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and Windows 95 OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.


MORE INFORMATION

If you contact Microsoft to obtain the fixes referenced above, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support
For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/support/supportnet/default.asp

Keywords : kbenv kbnetwork 3rdpartynet win95
Version : WINDOWS:95; winnt:3.51,4.0
Platform : WINDOWS winnt
Issue type : kbprb


Last Reviewed: May 19, 1999
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