Two CD-ROM Drive Letters Appear in My Computer

• Microsoft Windows 95
• Microsoft Windows 98

SYMPTOMS

When you view My Computer or Windows Explorer, two CD-ROM drives may be displayed even though you have only one CD-ROM drive in your computer. When you try to access either CD-ROM drive, your computer may stop responding (hang).

CAUSE

This behavior can occur if you have both the real-mode CD-ROM device drivers and the Windows 95/98 CD-ROM device drivers installed.

RESOLUTION

To resolve this issue, use the System Configuration Editor (Sysedit.exe) to disable the real-mode CD-ROM device drivers. To do so, follow these steps:

1. Click Start, click Run, type sysedit in the Open box, and then click OK.



2. On the Windows menu, click Autoexec.bat, locate the line that loads the real-mode CD-ROM device drivers, and then type rem followed by a space at the beginning of the line. For example, the line in your Autoexec.bat file may be similar to the following line:

   C:\Windows\Command\Mscdex.exe /d:mscd001




3. On the Windows menu, click Config.sys, locate the line that loads the real-mode CD-ROM device drivers, and then type rem followed by a space at the beginning of the line. For example, the line in your Config.sys file may be similar to the following line:

   Device=C:\Cdrom\Cdrom.sys /d:mscd001




4. On the File menu, click Exit.



5. Click Yes when you are prompted to save the Config.sys and Autoexec.bat files.



6. Restart your computer.

Keywords : kbenv kbtool win95 win98
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb