Error Message: Windows Has Encountered a Problem Accessing Mmsys.cpl

ID: Q203661

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you double-click Sounds in Control Panel, you may receive the following error message:

Windows has encountered a problem accessing Mmsys.cpl

CAUSE

This issue can occur if the Mmsys.cpl file is missing or damaged.

RESOLUTION

To resolve this issue, extract the Mmsys.cpl file from your original Windows media to the Windows\System folder. For additional information about how to do so, click the article number below to view the article in the Microsoft Knowledge Base:

Q129605 How to Extract Original Compressed Windows Files

Additional query words:

Keywords : kberrmsg kbtool win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb