Error Message Starting Windows 95 OSR2 with Unknown Device

• Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5

SYMPTOMS

When you are starting your computer, you may be prompted to insert a manufacturer's driver disk if an unknown device is detected. If you click Browse to locate the .inf file without first inserting the disk, you may experience any of the following symptoms:

• You receive an error message with exception code 6 at 0000:00000017 on a blue screen.



• You receive a "Divide by zero" error message.



• You receive an error message with exception code 0D at 0C7A:0000794D.

RESOLUTION

To prevent this behavior from occurring, use any of the following methods:

• Insert the driver disk before you click Browse.



• Insert the disk after the driver is not found, and then click Back to let Windows locate the driver.



• If you click Other Locations, insert the driver disk and then type a: when you are prompted for the path to the driver.

Additional query words: osr2 osr2.1 osr2.5

Keywords : kbenv kberrmsg kbhw osr2 win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb