Cannot Install "Character Map" in Add/Remove Programs

ID: Q234888

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you attempt to install the Character Map tool from the Add/Remove Programs tool in Control Panel, Character Map is not on the list of installable tools. The following tools may also be missing:

Mouse Pointers

Net Watcher

Quick View

System Monitor

Windows 95 Tour

Multilanguage Support

CAUSE

This issue can occur if you installed Windows 95 from floppy disk. The tools listed earlier in this article are available on the Windows 95 CD-ROM, but not on the floppy disks.

RESOLUTION

To work around this issue, follow the instructions listed in the following article in the Microsoft Knowledge Base:

Q135315 CD-ROM Extras for Microsoft Windows 95 Upgrade

STATUS

This behavior is by design.

Additional query words:

Keywords : kbsetup kbtool kbui win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb