NDIS_STATUS_RESET_END Message May Not Be Processed Correctly

ID: Q239918

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you are using an IBM Token Ring PCI "Wake-on-LAN" network adapter, the Data Link Control protocol (DLC) may receive an Adapter Reset message from Ndis.vxd and log Reset_Start in the DLCTRC log file. However, once the reset occurs, DLC cannot reestablish a binding to the adapter driver, and all DLC traffic stops from the computer. Once DLC traffic stops, all DLC programs may time out. Other protocols, including TCP/IP, NetBEUI, and IPX continue to function on the network as normal, and resource connections can still be established. The computer must be rebooted to cause DLC32 to function again.

CAUSE

Event processing within the DLC protocol can become deadlocked because of a timing issue with NDIS_STATUS_RESET_START and NDIS_STATUS_RESET_END messages. Long delays between the receipt of the NDIS_STATUS_RESET_START and NDIS_STATUS_RESET_END messages cause the event queue within DLC to stop processing messages.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time      Version     Size     File name   Platform
   ---------------------------------------------------------------
   7/14/99   5:05:59pm 4.10.1999   237,474  Dlc.vxd     Windows 95

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

There is also an updated driver from IBM that in conjunction with this fix allows this particular network adapter to function properly. This new driver is written to the NDIS 4.0 specification.

Additional query words: hang

Keywords : kbnetwork win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb