Unable to Create Folder on NTFS Partition

ID: Q240979

The information in this article applies to:

Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5

SYMPTOMS

When you try to use your Windows 95 OEM Service Release 2-based client computer to create a folder on an NTFS partition, you may receive the following error message:

Unable to create directory

CAUSE

This problem occurs because to create a folder on a Microsoft Windows NT-based server, Windows 95 (versions 4.00.950, retail, and 4.00.950A, Service Release 1) submitted an SMB "C make directory" command to the server, which succeeded. Instead of making a Create Directory application programming interface (API) call which results in an SMB "C make directory" command, Windows 95 OEM Service Release 2 (OSR2) first sends an SMB "C search directory" command to see if the folder to create already exists. In the case where the new folder does not exist, the server returns a NO_MORE_FILES error (no matching folder found), the client does not issue the "C make directory" command, and then generates the error message above.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The indicated versions of this fix should have the following file attributes or later:


   Date       Time      Version     Size    File name     Locale
   ---------------------------------------------------------------
   01/23/98   11:14am   4.00.1114   185,922 Ifsmgr.vxd    US
   01/23/98   11:14am   4.00.1114   185,926 Ifsmgr.vxd    Japanese
   01/23/98   11:14am   4.00.1114   185,926 Ifsmgr.vxd    NEC

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Windows 95 OSR2, 2.1, and 2.5.

Additional query words:

Keywords : kbenv kberrmsg kbnetwork kbui osr2 win95
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb