Error Message: Cannot Start Verifying User Name and Password

ID: Q244462


The information in this article applies to:
  • Microsoft Windows 95


SYMPTOMS

When you attempt to establish a Dial-Up Networking connection, you may receive the following error message:

Cannot start verifying user name and password.


CAUSE

This error message can occur if some of the Dial-Up Networking components are not installed correctly.


RESOLUTION

To resolve this issue, remove and reinstall all the networking components in the Network properties, and remove and reinstall the Dial-Up Networking components.

For additional information about removing the networking and Dial-Up Networking components, click the article number below to view the article in the Microsoft Knowledge Base:

Q181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files

Additional query words:

Keywords : kbenv kberrmsg kbtool dun
Version : WINDOWS:95
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 5, 1999
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