WPP Err Msg: An Error Occurred While Setup...(with NDW)

ID: Q76090

The information in this article applies to:

Microsoft Windows versions 3.0, 3.0a

SUMMARY

If you attempt to install the Microsoft Windows Productivity Pack on a machine that has Norton Desktop for Windows (NDW) installed, you may receive the following Productivity Pack error message:

An error occurred while setup was trying to create a group in the Program Manager. Exit now and run setup again.

MORE INFORMATION

Temporarily Removing the Norton Desktop as the Windows Shell

To correctly install the Productivity Pack on a machine with Norton Desktop you will need to remove Norton Desktop as the Windows shell and replace it with the Program Manager. Use the following steps to make this change.

Run the Windows 3.0 Notepad program.

Open the file SYSTEM.INI located in the Windows directory.

Edit the "SHELL=" line to read
```
      SHELL=PROGMAN.EXE 
```
instead of SHELL=NDW.EXE.

Save the modified file and exit Windows.

Run the Productivity Pack Setup program as you normally would.

You can then change the "SHELL=" line back once the Setup program has completed.

Additional query words: 3.00 win30 3.00a

Keywords :
Version : WINDOWS:3.0,3.0a
Platform : WINDOWS
Issue type :