HP DeskJet, Print Manager, and Enhanced Error Detection

ID: Q80436

The information in this article applies to:

Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11

SUMMARY

Hewlett-Packard (HP) has confirmed that when using the HP DeskJet Series printer driver versions 2.0 and 3.0 with enhanced error detection enabled, Windows Print Manager is ignored.

To enable Print Manager, disable the enhanced error detection feature.

MORE INFORMATION

To use Print Manager with the HP DeskJet printer driver versions 2.0 and 3.0, the printer driver's enhanced error detection must be disabled. To enable the Print Manager, select the Use Print Manager check box in Control Panel.

To turn off the enhanced error detection, add the following lines to the WIN.INI configuration file (located in the directory in which Windows was installed):


   [STATDLL]
   override=yes

If these lines are not added to the WIN.INI file, or if the following entry is used, the printer driver will default to using enhanced error detection:


   [STATDLL]
   override=no

For additional information, contact HP technical support.

The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.00 3.00a 3.10 KBHW win30 500c win31 3.11

Keywords :
Version : WINDOWS:3.0,3.0a,3.1,3.11
Platform : WINDOWS
Issue type :