Sized Graphic Prints Completely in Black with HPPCL5A

ID: Q81464

The information in this article applies to:

Microsoft Windows versions 3.0, 3.0a
Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0

SYMPTOMS

When you scale a bitmap graphic in a Windows-based application and print it to a Hewlett-Packard (HP) LaserJet Series III printer using the HPPCL5A.DRV printer driver, the graphic image may print completely in black.

CAUSE

This is caused by a known problem in the HP LaserJet Series III driver, HPPCL5A.DRV, versions 3.42 through 3.77.

RESOLUTION

To resolve this issue, upgrade to a newer driver.

MORE INFORMATION

The HPPCL5A.DRV version 30.3.85 which corrects the problem, ships with Word for Windows 2.0 and the 30.3.86 driver ships with Word for Windows 2.0a.

This problem is also corrected in the version 31.3.89 HPPCL5A.DRV driver that ships with Microsoft Windows version 3.1.

The Hewlett-Packard product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 1.0 1.1 1.10a 2.0 2.00a 2.0a picture lines corrupt winword print-out IIIp IIID IIIsi

Keywords :
Version : WINDOWS:1.0,1.1,1.1a,2.0,3.0,3.0a
Platform : WINDOWS
Issue type :