Error: Unable to Retain Printer Codes

ID: Q82481

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11

SYMPTOMS

When you upgrade to Microsoft Windows 3.1 or 3.11 over Windows 3.0, the following error message may be displayed:

Unable to retain printer codes.
Use default printer codes.

CAUSE

This error message is displayed if the Generic Text printer driver is being used in Windows 3.0. The Windows 3.1 Setup program does not preserve printer codes for this driver.

WORKAROUND

If this error message is displayed, you may need to reinstall the Windows 3.0 printer driver.

Additional query words: 3.10 3.11

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :