GP Fault in HPPCL5A.DRV Using ATM and Carbon Copy for Windows

ID: Q82869

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11

SYMPTOMS

Under Microsoft Windows version 3.1, a general protection (GP) fault can occur when you print with the HPPCL5A printer driver and use Adobe Type Manager (ATM) and Carbon Copy for Windows simultaneously.

CAUSE

Carbon Copy for Windows alters the SYSTEM.INI file, inserting its own display driver as follows:

[boot]
display.drv=CCVGA.DRV

WORKAROUND

To work around the problem, do one of the following:

Remove the CCVGA.DRV driver and replace it with a Windows 3.1 driver.

Print using a driver other than HPPCL5A.DRV.

MORE INFORMATION

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: gpf 3.1 3.10 HP Hewlett Packard LaserJet macppt winppt 3.11 power point windrvr

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :