The information in this article applies to:
SYMPTOMS
You have a Qume CrystalPrint Publisher II printer, and when you try to
print from Microsoft Windows, the processing light comes on, and then
switches back off.
CAUSEAccording to Qume Technical Support, the Qume CrystalPrint Publisher II printer requires ROM version 1.17 in order to print documents from Microsoft Windows. The Qume CrystalPrint Express printer requires ROM version 1.07. WORKAROUNDPrint to a file and then copy the file to the port:
MORE INFORMATIONWindows 3.0 and Qume PrintersQume has written drivers for using the CrystalPrint Express and Publisher II printers with Windows 3.0. To order these drivers, call Qume.The CrystalPrint printers included here are manufactured by Qume, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 crystal print 3.00 3.00a 3.11
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Last Reviewed: December 2, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |