Err Msg: "There is a Multiple Entry..." w/ TI Travelmate 3000

ID: Q84525

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11

SYMPTOMS

When you upgrade a Texas Instruments (TI) Travelmate 3000 computer from Microsoft Windows version 3.0 to Windows version 3.1, the following error message may occur when you start Windows 3.1:

There is a multiple entry in system.ini. Please remove this multiple entry in system.ini: device=vkd.386

WORKAROUND

The following is a temporary workaround for the problem:

Using a text editor, edit the SYSTEM.INI file.

Use a semicolon (;) to remark out the following line from the [386Enh] section of the SYSTEM.INI file.
```
      device=vkd.386 
```
The line should now appear as follows:
```
      ;device=vkd.386 
```

This causes Windows to ignore the PS/2 mouse port.

To solve the problem permanently, do the following:

Obtain an updated Windows 3.1 compatible version of VKD.386 from Texas Instruments and install it following the instructions provided by Texas Instruments.

Remove the following line from the [386Enh] section of the SYSTEM.INI file:
```
      keyboard=*vkd 
```

If you remarked out the DEVICE=VKD.386 line in step 2 of the temporary workaround above, edit the SYSTEM.INI file and remove the semicolon.

Additional query words: 3.10 Travel mate 3000

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :