25-In-One! III Cartridge Fonts Don't Print in Windows 3.1

ID: Q85270

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11
Microsoft Word for Windows, versions 2.0, 2.0a
Microsoft Excel for Windows, version 3.0

SYMPTOMS

Pacific Data Products has confirmed that its printer drivers with a file date earlier than 5/21/92 for the 25-In-One! III cartridge are not compatible with Microsoft Windows version 3.1 when printing to any of the following printers:

Hewlett-Packard (HP) LaserJet Series II
HP LaserJet Series IIP
HP LaserJet Series IID
HP LaserJet Series IIP Plus

If you print a document formatted for a 25-In-One! III cartridge font to one of these printers, the document will print using the printer's default internal font.

MORE INFORMATION

According to Pacific Data Products, updated printer drivers are available. These new drivers have a file date of 5/21/92 on the .PCM, .EXE, and .FON files. The part numbers for these new drivers are as follows:


3.5-inch disks           Part No. 017081 (found on disk label)
5.25-inch disks          Part No. 017089

These new drivers are NOT available from the Microsoft Download Service. You must contact Pacific Data Products for an updated driver.

WORKAROUNDS

Pacific Data Products offers the following workarounds if you have not yet received your updated printer drivers:

HP Series IIP and IIP Plus

Select the Series IIIP driver in the Printer Setup dialog box instead of the HP IIP. All text and graphics should print as expected.

HP Series II - Text-Only documents

Select the HP Series III driver in the Printer Setup dialog box. All text should print as expected, but graphics will not print correctly. TrueType fonts should also print correctly.

HP Series IID - Text-Only documents

Select the HP IIID driver in the Printer Setup dialog box. All text should print as expected, but graphics will not print correctly. TrueType fonts should also print correctly.

HP Series II or IID - Text AND Graphics

If you need to print text and graphics on your HP LaserJet Series II or IID printer, call Pacific Data Products for detailed workaround instructions.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 2.00 2.00a Win31 25-in-1 w4wprint w4wfont ttf 3.10 3.11 3rdparty

Keywords :
Version : WINDOWS:2.0,2.0a,3.0,3.1,3.11
Platform : WINDOWS
Issue type :