Cannot Change Paper Sizes with Canon Bubble-Jet 10e

ID: Q85529

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11

SYMPTOMS

You are unable to change the paper size for a Canon Bubble-Jet 10e. The Paper Size option is unavailable (dimmed) for the Canon Bubble-Jet 10e in any application that uses the Windows 3.1 common dialog boxes (COMMDLG.DLL), such as Windows Write.

WORKAROUND

To work around this problem, change the paper size using the Printers icon in Control Panel before printing the document.

STATUS

Microsoft has confirmed this to be a problem in CANON10E.DRV version 1.0. We are researching this problem and will post new information here as it becomes available.

Additional query words: 3.10 3.11 greyed grayed cannon

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :