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SYMPTOMSIntel Technical Support has confirmed that the Intel SatisFAXtion driver, CASMGR.EXE, may cause Windows 3.1 to hang when entering 386 enhanced mode if CASMGR is configured to use expanded memory. CAUSEThe SatisFAXtion Setup program sets up CASMGR.EXE to start from the AUTOEXEC.BAT file. CASMGR uses expanded memory if it's available, and this may conflict with the page frame that Windows 386 enhanced mode establishes. WORKAROUNDTo disable CASMGR's use of expanded memory:
For more information on this problem, contact Intel Technical Support at (503) 629-7000. Intel Satisfaxtion is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.11 hang lockup not load expanded Satisfaction EMS 3rdparty
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