Certus NoVi TSR Hangs in Windows 386 Enhanced Mode

ID: Q88158

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11

SYMPTOMS

Certus NoVi is an anti-virus terminate-and-stay-resident (TSR) program. Certus NoVi version 1.01 causes the system to hang when you exit Windows 3.1. This occurs only when running Windows 3.1 in 386 enhanced mode.

MORE INFORMATION

When you perform a standard installation of NoVi version 1.01, NoVi adds the following lines to your AUTOEXEC.BAT file:


   c:\novi\noviboot.exe
   c:\novi\novitsr.exe

According to Certus technical support, there are updated drivers available (version 1.1) that correct this problem. The updated files can be obtained by contacting Certus technical support.

(Note that NoVi version 1.1 adds NOVIWIN.EXE to the load= line in the WIN.INI file, and creates a group called NOVI.)

Additional query words: 3.10 3.11 3rdparty

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :